General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavior Complaint Form.
741 results found
-
Keep a Waitlist for Lodge Stays SD671/555/560
Waitlists for lodge stays are complicated and challenging both because of the potential for one person to make a reservation for multiple people and the number of nights for which they may wish register.
It may be best to keep a waitlist "separate" from the roster for each lodge stay and automatically email the entire list if any amount of availability opens. Then it's back to a first come, first served basis. This is a "notify me if space becomes available" rather than our "traditional" waitlist functionality.
8 votes -
Print Youth Program Forms SD647
We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
- We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
- We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.8 votesCompleted Jun 2019.
-
Add a Cancellation Closing Date to Lodge Stays GH2783
Lodges need a minimum number of guests to open and must decide by Thursdays at noon whether to open for the weekend. After this point, the decision is made and to open and funds for food has been committed. But we can often handle more reservations, see we need to be able to keep reservations open longer, but prevent cancellations and refunds from being processed after the go/no go decision point.
8 votes -
Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteContent
This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.
The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…
8 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Nov 2021. The snowshoe Routes & Places, https://www.mountaineers.org/activities/routes-places#b_start=0&c4=Snowshoeing, were updated per the Snowshoe Clubwide Standard, https://www.mountaineers.org/about/vision-leadership/board-of-directors/clubwide-activity-standards/snowshoeing/view.
-
Need Feedback Survey for Lodge Stays SD634
Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.
8 votesCompleted Sep 2019.
-
Member Roles for Committee Pages
When editing the committee roster, it would be nice if we could select/enter roles of different members so that when we check the box to display that member on the committee page, others can see those roles.
For example, if my name shows up on the Photography Committee page, it just says "leader". It would be nice if it could say "activity coordinator and publicity" under my name. That way, visitors to the page would know to contact me for questions about those things. Limiting titles to Chair, Treasurer, Leader, etc. doesn't really tell people how we're involved.
There's currently…
8 votes -
Add a donation thermometer to our donation pages to track progress SD514
Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.
8 votes -
Allow Co-leaders and Mentored Leaders to be Notified of Participant Registration Changes
We like giving the Primary Leader the option of being alerted when there is sign up activity on their hike. It would be great to offer this to Co-leaders and Mentored Leaders too.
8 votesThis is bit more complicated that it seems it should be, but we’re looking into what it will take to get it done.
If we do this, you’ll only be able to have one co-leader and/or one mentored leader. Do you think that will be okay?
Additionally and perhaps more importantly if you make someone who is a co-leader or mentored leader have Admin status on the roster they will be able to view Feedback for that activity. Very useful for co-leaders and mentor leaders
-
Add Emergency Contacts to Committee Rosters & Course Rosters GH1836
Currently, emergency contacts can be viewed / printed for Activity Rosters, but not Committee Rosters or Course Rosters. This creates a shortcoming in safety preparation for course field trips, as there is not a reliable means of having emergency contact info available for students & instructors participating at field trips. Would seemingly be a relatively easy fix to make Committee & Course Rosters function similar to Activity Rosters.
8 votesCompleted May 2016.
-
Track Leaders, Instructors and Members better on Committee Rosters including Automatically Assigning Leader Badges SD134/SD580
Right now you are added as a leader to a committee and Member Services gets an email notification that requires them to add the badge. Leader web rights however are instantly granted with the addition to the roster.
Expiration dates for each, automatic leader/instructor badge assignment/removal, roster removal if none remain. Add committee member checkbox. Bulk update tools for managing roles/expiration dates. Determine what an instructor really is.
8 votesWe added fields for tracking committee member, leader and instructor expiration dates, and automatically assign or remove the leader badge specified on the committee.
Additional details were sent to committee chairs on Nov 20. See the tech blog post, https://www.mountaineers.org/blog/2-9-many-small-improvements, for more info.
-
Beef up our route-place database to include all of the routes-places in the '100-best' books
The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…
8 votesWe considered a site-wide volunteer initiative to continue improve our Routes & Places and then add to them, but have no one who has expressed interest in helping yet. Please contact us at info@mountaineers.org if you would like to help.
Remember that you can always add a new route/place and send us updates and corrections to those that exist (using the link on each route/place).
-
Add a filter for Cancelled Activities on My Activities page GH1325
Can we please get a sort or filter button on this page so that we don't have to view the canceled events?
8 votesBased on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!
-
Access to Badge Rosters
Provide access to badge rosters with means for admins to maintain them and correct inaccuracies. I know of no defensible reason to hide this information, especially from committees that need it to do their jobs.
8 votes -
Make Date/Time Calendar widget a consistent format GH3662
Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had…
7 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
-
Fix incident report excel export bug
The incident report exports narratives in HTML. Change to plain text format. Example:
<p>At 1:10 pm 1.5 miles from the trail head on the Spray Park Trail (heading back to Mowich Lake), participant tripped on a root and ended up bumping her brow bone on another root. Student did not present with any signs of head trauma, the bump site swelled to approximately 2.5 cm in diameter and no bleeding was noted. Patient reported minor discomfort, no current medications. Applied a cold compress with bandana soaked with cold creek water and continued to hike out. Patient still retained normal mentation…
7 votesDeclined ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
The way the report renders currently is not a bug. It is how rich text data is stored in the file of completed forms. Rich text allows those filing a report to be able to use simple formatting to add things like paragraph breaks in the narratives. Changing the Incident Narrative and Lessons Learned fields from Rich Text to Plain Text would be a huge step backwards, making it much harder to collect good data.
This rich text only affects the data file download. There are two other sources of submitted incident reports, (1) the emailed report submission, and (2) the stored report submissions. Both of these are nicely formatted and easy to read.
Because it’s raw data, it should be relatively easy to turn the downloaded file into one nicely-formatted document with any number of tools. One simple approach is to use the “mail merge” capability in the Word… -
Add Last Activity Led Date Field to Committee Roster SD597
This would help with committee roster management bay making it easier to find inactive leaders.
7 votes -
Course activity review tool for courses with 2-3 activities SD664
Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).
For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…
7 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
-
Volunteer (instructor recruitment) request opt in GH2800
With mega course rosters for instructor recruitment and other ways we can email people through the website it would be nice for people to have a way of opting in/out of instructor recruitment emails.
7 votesLow Priority ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Forum functionality will likely cover this need and we can export data from Salesforce as needed.
-
No Show Status on Activity should override awarding badges GH2796
No Show status on a roster should not result in badges being awarded
7 votes -
Remove "Getting Started Series" from the Activity Leader Rating GH2781
It's confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Complete Jun 2022. We removed the "For Beginners (Getting Started Series)" item from the Leader Rating List. Future activities with this rating were changed to "Casual."
- Don't see your idea?