General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Sync Alerts & Notifications Preferences to Salesforce GH3230
Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.
1 vote -
In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others
Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)
1 voteCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.
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Only insert new instructors to course roster GH3157
When an instructor signs up for a workshop or field trip then they are automatically added as an "Instructor" at the course level, I believe this is new functionality. However, if that person is already set as a course "Leader" then they are demoted to be a course "Instructor". It seems like the new automatic behavior should only happen if the person is not currently on the course roster.
1 voteCompleted Feb 2020.
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book recommendations
It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.
1 voteThe recommended and required reading sections of various types of content on our website are specifically for books, maps and merchandise that we can ship from our warehouse.
For other books, etc. information can be added to the rich text sections of the content item. For formatting and more info, please see our Publications Style Guide, https://www.mountaineers.org/volunteer/leader-resources/publications-style-guide#references.
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Make the Volunteer Hours page visible to all leaders GH3166
Similar to how leaders can view any member's activity/course history. This would help leaders get a sense for a member's availability, see what they have or haven't tracked, etc.
1 vote -
Set focus to username field in login
Please set the "focus" to the first field "username” on the login page. It's a niggly little thing to have to proactively click into the box to type in it on every login.
1 vote -
Improve badge display sort on course view
I have a low priority website UI feature request. For courses which award multiple badges to graduates, it would be nice if the list of badges were sorted nicer. One sort method could be "Course badges first then Skill badges, and within those by alphabetical". Here's the 2020 Seattle Basic course as an example of messy badges...
https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-climbing-committee/course-templates/alpine-climbing-courses/basic-alpine-climbing-course/basic-alpine-climbing-course-seattle-2020thanks!
1 vote -
Add a "Branch" column in addition to a "Branch" filter on the Committee Chair Directory GH3140
This would be helpful for searching and filtering in the directory, and it would help make clear which committees belong to which branch.
1 vote -
Committee volunteer hours page
Thanks for the volunteer hours tracking! Any chance we can get a "committee volunteer hours" by committee? that would help committee chairs track and verify their hours. similar to committee feedback. Thank you!
1 voteCancelled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
This information will be integrated into new and improved branch dashboards that will be launched soon.
We will also likely add volunteer hours into committee -aggregated leader feedback whcih will be added in the next few years as part of an upgrade and overhaul of our leader feedback system.
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On daily alert, display the day of the week GH3076/3077
The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.
1 voteCompleted Jul 2019.
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Email Reminder for Activities, Courses and Events About to Open for Registration SD509
As a site user, allow me to choose to get an email the day before an activity, course or event opens so that I get a reminder to register for an activity or course for which I plan to register.
It would be ideal to add a checkbox along with "Send me an email reminder the day before this opens for registration." to the registration portlet where the the opening date is displayed. We're currently thinking a new role on the roster may be the best way to accomplish this.
1 votePlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Allow leaders to update a student's participation notes after a field trip is closed
Leaders add participation notes to a student's profile if they fail to pass a critical skill and need reevaluation before they can register for a climb. We need to be able to update the participation note to include information when they do pass the skill, but this means we can't close the activity until all students have passed, unless we contact the program center to reopen. It would be nice if we could update participation notes.
1 voteDeclined ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We close activities so that we know that the records are up-to-date and to prevent accidentally editing an activity that is complete. An activity that was closed can be re-opened by staff or a committee admin if corrections are needed.
If a student fails to meet one or more standards at a field trip and needs to attend a make-up session after practicing and improving, their successful completion should be recorded on the make-up session activity. This is so that we can see a student’s progress over time.
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Adding a Section/Tab to Books for Awards GH3073
An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.
But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.
1 vote -
Adding a "Related Items" section for additional information on Book product page GH3074
Add a new tab alongside "Description" "Video" and "Reviews" for related items, especially blogs.
The idea is to present complementary content when the product page is the landing page, esp. considering the % of our page sessions are from New Users.
Aside from links to our blog, other items could be downloads, related events* -- it's also why I don't want to just call this tab "Blogs," as it doesn't necessarily reflect the full scope.
*Though personally, I think this should be its own tab, and would be pulled automatically from Author Events calendar.
I thought about just linking whatever…
1 vote -
Improve Author-Book Relationship in Acumen and Plone GH3050
In some cases, we have a contributor who has one role on one book and another role on another book (e.g. "by" and "Foreword by"). In these cases we end up with multiple contact records for the same contributor. In Plone, we have this covered with the "member," "book," and "book roster." In Acumen, we need to be sure that we have only one contributor record and use the "override role" field when their contribution is different from their primary role.
1 vote -
Allow Site Admins to Delete Comments GH2498
Allow Site Admins (i.e. Staff group) to delete comments on content items. So far we mostly have comments on blogs. This is needed for improved comment moderation.
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Presumably fixed with the Plone 5 update launched in May 2020.
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Simple and Effective Feedback Surveys & Incident Reports
(1) Keep it simple and quick to attract more feedback.
(2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
(3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…
1 voteLow Priority ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Hi KD,
Thanks for the suggestions. We completely agree with “keeping things simple.”
Although your suggestion for our feedback page may be conceptually simpler, it is quite complicated to implement and we have several other needs for our feedback system, http://feedback.mountaineers.org/forums/273688-general-feedback?category_id=358780. Feel free to review and vote or comment on any of these.
Separating near miss reporting from full incident reports is a good idea that our Safety Committee needs to evaluate. We recommend merging it with Create More Robust Safety Committee Data Analysis, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7002958-create-more-robust-safety-committee-data-analysis. Please let us know if that is ok with you and we’ll do that. It can also be a separate idea. If you prefer, please feel free to add a new idea for this.
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Sync Promo Code Data to Salesforce GH2966
Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.
1 vote -
Automated email notification for people in waitlist x days before the course start
Currently some courses have lots of people in the wait list. Some of these people are registered in the wait list months before the course starts. If there is an automated notification to remind them that they are still on the waitlist. And ask them to cancel from the waitlist if they already have some other plans. Hopefully we will end up only with those who are still interested in taking the course. So we can offer the course to those who are still interested and we don't waste time offering to those who are already have other plans.
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2020.
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Activity, Course, Event Feedback: Email to Safety Committee SD378
As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.
1 voteCompleted Jun 2015.
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