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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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92 results found

  1. Sync Alerts & Notifications Preferences to Salesforce GH3230

    Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.

    1 vote

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  2. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote

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  3. Display Initial Message for Course Tempalate Team Rosters GH2941

    For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.

    1 vote

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    Medium Priority  ·  0 comments  ·  Rosters  ·  Admin →
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  4. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote

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  5. Participant Note Types

    Participant Note Types:

    Enhance participant notes capability so that users with the ability to add participant notes may select from a range of pre-determined “note types” (still to be determined, but could include “positive comment, future leader potential, conditioning issue, behavior issue, other comment”) when entering participant notes in addition to entering free text notes. Note types as well as free text become a part of a member’s profile.

    Filtering Note Types:

    Users with the ability to research participant notes are able to filter participant notes by the pre-determined note types. This allows activity leaders and committee leaders to quickly…

    1 vote

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  6. Add Clustering to Map Search GH2793

    WTA uses a cool cluster feature on their Hike Finder Map- this would allow us to show more of our listings on the zoomed out view. https://www.wta.org/go-outside/map

    1 vote

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    Medium Priority  ·  0 comments  ·  Search  ·  Admin →
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  7. Branch admins should be able to schedule an activity for any of their committee's leaders SD643

    NOTES:

    This is important for people who want to help with admin on the website but don't want to be on every single committee roster when they aren't actually doing much work regularly for that committee.

    Needs to work for scheduling, trips, clinics & seminars, and course activities.

    1 vote

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  8. Selecting from the Dropdown

    When you select from the search/suggestions box ("You May Also Like" section, for instance), it jumps around and makes it hard to select with precision.

    For example, as admin when I try to create a discount code and I need to add multiple items with the keyword "mountain", it is next to impossible to scroll and pick a tile that is in-between transitions.

    Another example is "Recommended Reading" on many of our content types.

    1 vote

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  9. Create "Trip Reporter" Badge ~WebsiteContent

    What if we created a “Trip Reporter” badge (or some such name) to award to folks who leave 5+ trip reports a year? This would encourage more people to leave trip reports, and help with our goals to gamify membership engagement.

    Here's a good trip reporter example: https://www.mountaineers.org/members/dave-morgan/trip-reports

    1 vote

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    Medium Priority  ·  0 comments  ·  Members  ·  Admin →
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  10. Add Additional Price/Age Options for Lodge Stays SD666

    Add additional age groups for different lodge pricing. Some lodges allow younger members others don't and Meany previously had toddler pricing.

    1 vote

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    Medium Priority  ·  4 comments  ·  Lodges  ·  Admin →
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  11. Add activity templates to accomodate seasonal variations for climbing

    When we transition to skill badges as pre-requisites for trips I'd like to be able to modify the default pre-req badges on the activity I list depending on the season. For example if I lead a trip to the tooth in June I want it to have all of the regular basic alpine skills like snow travel, belay etc but in August I want to be able to remove the snow travel skill pre-requisite or have a template that brings up a different set of requirements.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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    Medium Priority  ·  Jeff Bowman responded

    This will require committee buy-in, update of our activity standards, and adequate explanation so leaders an participants understand them.

  12. My Gallery

    Add a My Gallery section to My Profile that where I can upload photos and where photos I've uploaded to the the website in other areas like Trip Reports are displayed.

    Ideally all photos I've added would be displayed by default, but I would be able to choose to hide certain ones from My Gallery even though they would still be displayed elsewhere on the website.

    1 vote

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    Medium Priority  ·  1 comment  ·  Members  ·  Admin →
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  13. Highlight # of activities led / courses instructed in volunteer leader/instructor profiles

    "Game-ify" volunteer leader & instructor trips led & courses taught to encourage them to list more trips and volunteer more often as instructors.

    Update volunteer profiles so that a “star appears” around their profile picture for each trip they lead or for each time they participate as an instructor / leader in a field trip. When X number of stars have appeared then volunteers receive some sort of recognition, to be determined, . . . for example, . . .

    a. X stars – a Mountaineers Books coupon or a Starbucks card accompanied by a form thank you note (and…

    1 vote

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  14. Give notification to leader if posting course related activity outside course date range

    Provide error message/notification if creating a course related activity that is outside of any course's current date range. I listed an optional lecture and it wouldn't show up in the course but I couldn't figure out why. Turns out it was after the original course listings end date.

    1 vote

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    Medium Priority  ·  Jeff Bowman responded

    Thanks for bringing this to our attention. This one is a bit tricky, because there can be a currently running and future scheduled course and knowing which one to check is a challenging decision.

  15. Provide easy way to email participants based on their role

    For large course field trips it is common for instructors and students to show up at different times, which means that instructors will usually carpool with other instructors, and students with other students. To set up those carpools it would be helpful if the "Email Participants" screen had a way to quickly select participants based on their role, i.e. all instructors, all students, all leaders. Yes, it's currently possible to use the per-person check boxes to this now, but some large field trips (Navigation, Snowshoe, Scramble) can have as many as 90 participants, so selecting them individually is tedious and…

    1 vote

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  16. Add Header Messaging Capability SD517

    We added a home page pop-up a while ago for getting important communications out to members and guests.

    This would be rich text that appear in a box/stripe that appears just below the header (and above the admin panel if it is visible) so that we can present members and guests with a less obtrusive way to highlight things that we thing are really important. Also allow members and guests to close this message until it is refreshed (changed entirely or edited).

    1 vote

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    Medium Priority  ·  1 comment  ·  Members  ·  Admin →
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  17. Create a "Do Not Send Automatic Confirmation Email" checkbox to activities or activity templates GH2002

    In some cases like summer camp field trips and/or required lectures for courses, its confusing or annoying to members to receive confirmation emails. We would like to be able to turn off this functionality in certain cases like this.

    1 vote

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  18. Auto-populate branch council rosters with all chairs of branch activity committees

    There are some times when a branch council roster isn't updated after a new chair comes on to an activity committee. If this wasn't a difficult or expensive feature, it would alleviate one bit of data entry for branch council's AND help prevent other committees from missing communications from the councils.

    1 vote

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  19. Tailor receipt (thank you) page messages to items purchased SD344

    Add six rich text fields to the Thank You page for each of these item types: membership, course, activity, book, merchandise, donation. Each field would be displayed if the shopping cart contains and item of its type.

    1 vote

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    Medium Priority  ·  1 comment  ·  Members  ·  Admin →
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  20. Import Very Old Activity History SD407

    We imported all history from 2003 onward, because the format of our former database fit the model of our new database fairly well. We do have history from the early 1990's to 2003 that was imported from our first database to our former database. However, it is just a list (titles and dates) on people's records with no link to an activity record. It will take some effort to import and display this info.

    1 vote

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    Medium Priority  ·  0 comments  ·  Members  ·  Admin →
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