General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Portrait Photo Orientation
This is for the tech forum and website.
Whenever I want to upload one of the awesome pictures from one of my outings, I am limited only to landscape view. For some reason, the website automatically flips it to landscape if I upload a portrait view.
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Registration Portlet Checkbox Update for Adult Courses GH2751
For an adult registering for an adult course (i.e. one that's NOT a Youth Program), display this text
The leader of this course has explicitly given me permission to register and I understand I may be permanently deleted from the roster if I sign up without that permission. I further verify that I have the skill requirements necessary to safely participate. {Request Leader's Permission}
if no application form URL is specified and the person registering is not a youth.For a youth registering for an adult course (i.e. one that's NOT a Youth Program"), display a checkbox with this text …
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Feb 2023.
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Add Merchandise Style, Color, and Size to Purchase Receipt
Add the style, color, and size of a merchandise item on the purchase receipt so that the customer may verify they purchase the correct item, especially when they purchase more than one of a set of similar items.
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Add Kilometres to the "Length Units" on the posting activity page.
We should have this option- we can post the km on the Pace. It makes absolutely no sense that we can't post the distance of the pace they are moving at with the same measurement
Maybe we should get onto the '70s and make this an option?1 voteDeclined · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedThanks for sharing your idea. Unfortunately, we need to decline this. As the overwhelming majority of our courses take place in the United States, where the standard unit of measurement is the imperial system, we’ve designed the website to work within this system. We do not have capacity to expand to kilometres at this time.
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Link Green Trails Maps Purchase to Activities & Courses Listings
Populate course and activity listings with Green Trails map purchases in parallel with Mountaineers Books listings. Why? 1) Facilitate, encourage carrying hard copy topo maps. 2) Support Books efforts to recover lost revenue
1 voteLong-term Project · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedThanks for the suggestion! There are roughly 900 Routes & Places that need to have one or more Green Trails Maps added. While we do not have enough staff resources to update the all these Routes & Places in one “push,” we will work on updating them as we edit and add new Routes & Places.
We have the Routes & Places: Data, Statistics, Photo Finder Google Sheet (https://docs.google.com/spreadsheets/d/1cY1RLAmAG5674lJPwppzWYkRwyZT_PcmTHOcNwx3hAE/edit?usp=sharing) that can be used to find Routes & Places that may need updates. Though built to support a “photo finder,” all the field from the website are included, and there is a “Green Trails Map Needed?” field, fields for the number activities that use a route/place in a few different timeframes (e.g this year, last year), etc.
Feel free to download this Google sheet and use it to look for Routes & Places that would benefit the most from…
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Badge Rosters Access
To implement the new climbing leader progression (as well as the recently updated snowshoe leader progression), please give committee admins access to edit leader badge rosters. While there's a very small risk that someone could accidentally remove a person from a different branch from a badge roster, that's simple to fix. (note: if it can be possible to manager leader badges via the committee roster, that would also be a workable solution).
Thanks!1 voteDeclined · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedMuch like the “Access to Badge Rosters” idea, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6746686-access-to-badge-rosters, we have declined this idea.
The practical constraints are that badge rosters are a compilation of other rosters managed through different avenues. Meaning course admins can grant badges through their course rosters by graduating students, and committee admins manage leader badges through their committees. We recognize that some committees need to assign more than one leader badge and that not all leaders get the same badge(s). We have the “Multiple Badges Within a Committee” idea, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37059466-multiple-badges-within-a-committee-gh2933, for this.
The technical constraints are that (1) adding sharing permissions was partly broken in the Plone 5 update—fixing it is at least a small project, and (2) badge roster pages have issues that need fixed for them to be used for this.
One option to relieve staff from having to add leaders to badge rosters and until the “Multiple Badges Within a…
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Alphabetical sort for rosters has disappeared
Before the May plone update committee, course and activity rosters could be sorted by name which was very helpful when comparing rosters and trying to find peoples names to manage rosters. Right now when you have a roster for over 12 people it becomes more difficult to manage rosters. Hopefully since we used to have this functionality it can be fixed soon.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted May 2020.
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Add "Online Classroom" and "Hybrid" as filter options for courses.
In this time of Covid19, make it easier for users to sort/filter by distance learning options.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedThanks for this idea. You can already find all of our online and hybrid courses by searching for “virtual” on our https://www.mountaineers.org/courses/courses-clinics-seminars#c9=&b_start=0. This was not obvious, and we’ve updated the header text on this page to let folks know it’s possible.
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Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455
Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.
Add donation requests to free activities and events.
Better emphasize donation request in checkout process.
Add "Include credit card fees" for donations.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Jun/Jul 2020.
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Road and parking conditions at trailhead
This idea is to address via the Mountaineers website a forum or better way of organizing info on trailhead parking, access road conditions, and trail conditions, the concept would be to have an easy convenient way for trip leaders and/or participants (plus any Mountaineers member doing a private trip) to have a central location where they would post information on the status of the trailhead access road, and how much snow or mud there is on the trail, which is always a question mark during the Spring and early Summer.
Currently the only method I am aware of is to…
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedThanks for sharing your idea. We currently encourage our members to share trip reports after their trips, and they are prompted to report on things like trail and road conditions. All of our routes and places also link to the websites for local land managers, which often have the most updated information on these specific locations. We would love to see more trip reports on our website, and will continue to encourage our members to do so, and we encourage the use of the linked resources already available to assess conditions.
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Improve MORE+ button
From feedback, it appears that many people fail to notice the "more+" button in activities, especially on cellphones. Because they don't see it, they don't read all the important info in leader's notes. The More+ button should be more prominent...possibly a brighter, solid color button? Better yet, how about all the info about the trip expanded so it's never missed?
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Jun 2022. As part of adding features for our events system, we moved the MORE+ button to the left, so it's easier to see.
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Ptarmigan winter observations request
Goat Peak above Mazama had Ptarmigan in the 1980s when I used to lead cross-country helicopter assisted ski tours. The single nature article in the winter issue of the Mountaineer Magazine, which I get online so it's hard to read, requested this feedback. As a retired national park ranger-naturalist and heli-ski guide, of course I appreciate almost any nature content, and encourage more.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedThank you for your support of the ptarmigan and citizen science efforts. While directly working with scientists is outside of the scope of our mission, we are happy to promote these efforts when possible. For that reason we published the ptarmigan citizen science article in our Winter 2020 issue of Mountaineer. That article was also turned into a blog which now lives on our website: https://www.mountaineers.org/blog/citizen-science-white-tailed-ptarmigan-ghost-birds-of-the-winter-cascades. A link to the blog is cross posted in our Virtual Education Center as well to continue to encourage people to engage: https://www.mountaineers.org/courses/virtual-education-center#conservation-advocacy.
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Goal Oriented Course Sequence Training Plans
Hello Mountaineer Community!
I'm new to the club, so forgive me if this question has either previously been asked or if the answers currently already exist.
Would it be possible to have a recommended course & activity sequence plan that was goal oriented? For example: I would like to climb Mt. Rainier. What courses and activities would be best to position me for such an attempt, and in what sequence?
From what I've seen many of the classes act as stand alone training and education programs with some degree of overlap to ensure critical skill coverage.
Anyway, I just thought…
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedThanks for sharing your idea. The information you’re looking for is offered in various places on our website, mainly within the Course Overview and Activity Overview pages. Specifics can also be found on course pages. If you’ve taken a look around and can’t quite find what you’re looking for, please contact our member services team at info@mountaineers.org.
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Password Change/Reset GH3322
I was trying to change my password and couldn't figure out how despite looking at profile settings and searching for 'change password' on the site. In the end, I emailed info@mountaineers and found out that you have to use the forgotten password flow to do so.
It seems like most sites have a 'change password' feature in the 'profile' section. It would be great to have a way to do so on the site. Alternatively, publishing a page about that might be helpful if people do search for it.1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Jan 2020.
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Climbing leaders need a course in basic geology, see West Ridge Cuttroat report.
Mass wasting, the geological term, should not include Mountaineers.
When I used to guide and teach climbing professionally, I would ask my clients and students to consider how all those rocks in the scree and talus slopes got there. Later as national park ranger, it became obvious that ignorance of basic geology was widespread, as evidenced by the body bags included with our gear.1 voteDeclined · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedGreat suggestion Eric. As a volunteer-run organization, the content of our courses is determined by volunteers. We’ve had a number of sessions on local geology offered in the past, and would certainly support more in the future (ex: https://www.mountaineers.org/locations-lodges/olympia-branch/committees/olympia-hiking-backpacking-committee/course-templates/geology-in-your-own-backyard-olympia/activity-templates/geology-in-your-own-back-yard). The best way to ensure this curriculum is included is to work with the climbing committee at your branch, and while we cannot require this of our climb leaders, we can certainly encourage them to learn more about the natural world in addition to their climbing and leadership skills training.
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Add pre-checked email opt in box on a check out page
Email list building: Add a pre-checked "Opt in" email box to a page in the check out process so that opt in is the default.
1 voteWe already opt all new contacts into our Routefinder, Conservation Currents and Book email newsletters by default. It’s easy to opt out later on the website or in an email newsletter that is received. We decided thi sis all we need and that doing this in the checkout process would be overkill.
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Trip closure delinquency notice ~SFOnly
Automatically mail out to leaders on a quarterly basis a list of trips that have not yet been closed out, say are one month past.
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Nov 2020. We will send a reminder for each activity that is still open seven days after the activity’s end date. We will send each leader a quarterly reminder to close any activities that are still open and happened in th last 365 days.
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Trip report input improvements
On the trip report page, allow for multiple photo uploads, have the "upload" tab come up by default when clicking to add a photo, keyboard shortcut to add a photo, and tell people upfront to save often, that they can edit after saving (I lost a ton of work).
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted May 5, 2020.
This is the date we launched the Plone 5 Update which came with the ability to upload multiple files or images at one time.
We also added this to the help text for Trip Report rich text fields: “You can edit your trip report after saving it, so save your work early and often, especially if you’re writing a lengthy trip report.”
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Promo Codes: Convert "Specific Product Use" to Multiselect GH3278
Change the "Specific Product Use" field to accept more than a single item (ie, several books).
1 voteCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Oct 2021.
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Leader resources tab
Can we have a leader resource stab which could outline:
Master list of climbs
Field Trip Lottery dates
Shared resources like manuals, application drafts, graduation drafts, etc.
Many more things I'm sure I haven't thought of...1 voteWe already have a “Leader Resources” page with much of the information in this suggestion. Choose “Leader Resources” from the “Volunteer” menu in our website’s header. The URL is https://www.mountaineers.org/volunteer/leader-resources.
If there are resources that aren’t on that page, please send an email to info@mountaineers.org and suggest an addition to that page.
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