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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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16 results found

  1. Add info to the lodge stay roster downloads GH2426

    On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:

    - Age
    - Membership Status
    - Carpool Preference
    - Carpool Notes
    
    11 votes

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  2. Email Non-primary Lodge Guests GH2289

    Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.

    10 votes

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    0 comments  ·  Lodges  ·  Admin →
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  3. Add a "Leader Permission" Style Feature to Lodge Stays GH2253

    Add a "Leader Permission" style feature to the lodge stay, so that lodge admins can configure a message that guests see and then a checkbox in the lodge stay reservation model dialog that drives whether the "Reserve" button is active. See the attached file for a sample of how this might look.

    Something like:

    Reservation Restricted
    Reservations are currently restricted to Everett Avalanche Course students.
    [ ] I have permission to make this reservation.

    9 votes

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  4. Better Track "Guest Groups" in Lodge Rosters GH2289

    Add a “Guest of” column to the on-screen lodge rosters and their download, so we know who’s with who.

    9 votes

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  5. Need Feedback Survey for Lodge Stays SD634

    Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.

    8 votes

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    0 comments  ·  Lodges  ·  Admin →
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  6. Add Host & Volunteer Roster to Lodge Stays GH2599

    Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.

    6 votes

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  7. Make Username not Required on join form GH2636

    Helpful for in person walk-in reservations at lodges, and making purchases and donations without being logged in.

    4 votes

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  8. Clone Activities (was Enable a script to create lodge stays and activities in bulk) SD663

    As a member of the activity leaders group allow me to clone an activity so that I can more easily create the series of activities I need.

    Fields that can be different in clones:
    - Start Date
    - End Date
    - Registration Opens: Default to 9 am on Start date + 1 day
    - Registration Closes: Default is noon on the Thursday preceding the Start date
    - Leader
    - Member and Non-member Prices (NOT cancellation fee) if either of those fees is >0 on the activity being cloned.

    Notes:
    - This is similar to what we do for lodge stays…

    4 votes

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    3 comments  ·  Lodges  ·  Admin →
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  9. Radio buttons needed to indicate snowcat times for Meany Lodge GH2595

    For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.

    2 votes

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    2 comments  ·  Lodges  ·  Admin →
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  10. Change text on links prompting log in or Join GH2594

    Change the default text on links when outside people are prompted to log in from Join The Mountaineers to Join or Create Guest Account

    1 vote

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    1 comment  ·  Lodges  ·  Admin →
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  11. Improve Lodge Stay Cancellation Process - Part 1 GH2141

    Update the workflow used for the Event and Lodge Stay content types used inside a Committee so that the states are:

    • published
    • pending
    • private
    • shared with committee
    • canceled

    Add Salesforce workflows for entire lodge stay cancellation ,like we have for paid courses and activities.

    This will allow us to cancel an entire lodge stay and notify all registered participants manually.

    0 votes

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  12. Group Guests Better on the Lodge Stay Roster Tab GH2225

    So that it is clear how many are in a party and who does with who, group the guest together based on the person who registered them. If the person who registered everyone cancels, just show the people they registered that are still going grouped together. See the attached image for a sample of how this would be improved.

    0 votes

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    Completed  ·  0 comments  ·  Lodges  ·  Admin →
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  13. Improve the Lodge Reservation Process for Guests GH2207

    1. Start with just the logged in user and an "Add Guest" button (see attached image "1").

    2. Include a "Remove" button for guests and only show new data entry boxes if the "Add Guest" button was clicked (see attached image "2")

    0 votes

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    Completed  ·  0 comments  ·  Lodges  ·  Admin →
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  14. Add an Email Button to Lodge Stay Rosters GH2261

    Add "Send Email" and "Copy Email Addresses" buttons to the lodges stay rosters so that admins and hosts can email lodge guests more easily. This is what we have for other rosters.

    To make this more user-friendly, we also need to group the lodge stay rosters by reservation status (e.g. Reserved, Canceled, etc.).

    0 votes

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  15. Lodge Rosters Role Improvements

    The Role column I assume is important for Meany since it takes a number of people to operate the facility. For Baker there are typically two or four hosts and the current generation of Baker hosts won't go to the effort of registering. Based on this I don't think Baker has much use for this column but I have no problem having it on the roster.

    The only available roles are Host, Volunteer and Participant. We should keep these if it would help guests checking in to know who’s in charge. We can expand them if it would help manage…

    0 votes

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    Completed  ·  0 comments  ·  Lodges  ·  Admin →
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  16. Lodge Reservations SD26/44/418

    Develop capability to setup lodge weekends, For member and guests to register online, And admins to manage group reservations

    0 votes

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