General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Preview Activity before saving
There should be a way to preview an activity before submitting it. Currently one saves and then edits (submitted by Henry Romer during Focus Groups).
1 voteLeaders can change their trip to Private state which is a “review” state. When an activity is private it will still show up in a leader’s My Activities area but not in the search area for the general public.
We chose to make activities automatically published because that is what most leaders requested, especially because you can specify open and close registration dates. And you can always go in and edit your activity.
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Download Roster: Have option to download only those selected GH1132
Right now the download roster brings everyone on the list, it would be cool to be able to select a portion of the roster and download this portion for management for all rosters (committee, course and activity). - Suggestion from Focus Groups
1 voteYou can now pick whatever part of the roster you want to download!
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Measure what we care about at the member, committee, and branch levels. SD317
There are a number of statistical and reporting needs and desires that many people spend a great deal of time trying to capture. I would like to see us develop metrics and create "dashboards" that automate this data collection and allow us to quickly identify trends in the data that help us plan for the most successful future. For example:
Branches and Committees often want to know (or would be interested in): # of Leaders, # of trips being posted, % of closed out trips, #of courses offered, # of students in courses, # of participants on trips sponsored by…
10 votesCompleted Final Part Jun 2018
The final piece we want to have available is aggregate committee leader feedback. This feedback allows committee admins to enter an activity or course start date and see all feedback for that outing in one place. It also allows committee admins to quickly see Leader feedback in one place.
We currently have monthly dashboards being sent to each branch with information about the number of trips, courses and membership information.
We also have the member services team pulling trip statistics and additional committee reporting via requests to info@mountaineers.org. We strive for a 48 business hour turnaround on these requests.
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Skill Badges SD312/313/415
Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.
How do skills interact with courses?
• Students can see what skills a course teaches
• Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
• Skill badges help expedite equivalency, or negate the need for equivalency.How do skills interact with trips?
• Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock…4 votesAssigning “earned” skill badges for successfully completing an activity. This will be most useful for stewardship activities and clinics and seminars.
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Set up automated autorenewal email and reminder about lapsed membership
Not currently automated, would be time saver to have more of these automated to ensure member renewal.
0 votesYes, emails are now being sent reminding members on the 15th of the month that their card will be charged and emails going when card is charged and if their card payment fails
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Develop Member Dashboard
Create a member dashboard that allows us to more easily track membership by type, branch, member interests etc.
1 vote -
0 votes
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"add new comment" box to the top of blog posts and trip reports.
Previously you had to scroll all the way down through trip reports and blog comments to add a new one instead of having a button at the top
0 votes -
Set image to show in blog post Summary view
Blog posts will look snazzier if we have their image show on the home page.
0 votes -
Show activities on Find activities that start today
Multiple leaders requested being able to see activities happening through the date the activity is actually happening.
0 votes -
Have default and regular capacity in Routes/places
Our default capacity for all of our trips should be 12 or less but some places we go we need to have the flexibility to have larger groups. It would be nice to have the Routes/places have this flexibility.
0 votes -
Set campaign field to empty when adding a new opportunity
Helps with manual membership and donor accounting entries in salesforce.
0 votes -
How about alpha sorting the Badges? Its a pain always to scan an unsorted group of data. Grouping badges on the My Profile page. GH 1127
How about alpha sorting the Badges? Its a pain always to scan an unsorted group of data. Grouping badges on the My Profile page too. Group by type of badge (e.g. (course, skill, leader, award/peak pin) and then sort by name within that group.
0 votesGo check you My Profile page!
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Create Volunteering "interests and skills" checklists SD187/188/189/283/317
One of the quickest ways to match organization needs with membership talent is to identify what skills are needed and what skills potential volunteers are willing to offer. When such postings are put on the website on the "Get Involved as a Volunteer" webpage (https://www.mountaineers.org/volunteers/get-involved-as-a-volunteer), we have YET not to have someone come forward and offer to help out. If your profile page allowed you to report your interests and skills, The Mountaineers could more specifically target recruitment efforts to people who are most likely to like the work being offered. It's a fundamental part of ensuring that…
1 voteCheck out the My Volunteer Profile tab from your account and My Profile link.
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Bring Trip Feedback Survey onto Mountaineers.org and include course surveys SD31/38
President Dan Lauren created a trip survey mechanism that operates through a different platform than Mountaineers.org but which provides invaluable information for Leaders about how their trips were viewed. It would be great to make this information easier for Leaders to see on Mountaineers.org rather than another platform with a different log-in. This could then be expanded to courses and allowing committees to analyze feedback from students efficiently through the website as well.
1 voteSee https://www.mountaineers.org/blog/2-4-books-feedback-search fro more info.
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Have Peak Society annual dues payment recorded as a donation GH1160/SD337
Have Peak Society donations be recorded as donation rather than membership type purchase opportunity.
1 vote -
Create a UI for staff to process membership dues
Staff have a 21-step manual process for processing dues paid by check currently. We need a better user-interface and process for this system since a large portion of dues still come via snail mail.
1 vote -
Add a filter for Cancelled Activities on My Activities page GH1325
Can we please get a sort or filter button on this page so that we don't have to view the canceled events?
8 votesBased on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!
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Fix Membership Join dates so they are not linked to other family members profiles
Join dates were getting modified when membership types were being changed.
1 voteThis has been fixed so they are no longer linked however we were not able to individually identify records where this has happened. Please contact member services at info@mountaineers.org if this happened to you so we can update your profile accordingly.
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Fix Rolling Enrollment Date Structure
Make sure that you can set up a course for rolling enrollment that then closes after the course end date so if you have 8 workshops under one course header for 2014 you can start over in 2015 with a new course and 8 new field trips that don't get rolled into one. This helps avoid huge course rosters to maintain.
1 voteCompleted at the end of December 2015 thanks to testing from First Aid coordinator Mary Panza.
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