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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

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412 results found

  1. Improve search for internal hyperlinks GH1662

    When hyperlinking within the site to an internal page or folder, the search engine appears to pull up anything that has your subject within the content, not just the title, making the search very slow. Also on the scroll bar, only the up arrow works. The down arrow does not work, so you need to drag the bar down, which is impossible to do slowly, so you have to drag the bar to below where you want to go, then use the up arrow to slowly get to where you're trying to go in the list.

    0 votes

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    Completed  ·  1 comment  ·  Search  ·  Admin →
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  2. Optimize Search for Results and Speed SD429

    With our large database, we need to balance a robust and complete search result set with search speed. We have fine tuned this as best we can with our current tools and setup. Still some searches are a bit slow and results sets incomplete. To improve this, we need to reconfigure our search application which requires significant technical development.

    3 votes

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    0 comments  ·  Search  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    The speed of the type-ahead search fields on edit forms (e.g. adding to roster) is much faster while providing a more complete results set.

  3. Replace Roster CSV (download), Copy, Print Feature GH1578

    The "TableTools" plug-in that we're using is now retired and it used Flash which is not available on all devices. We'll replace it with a newer "Buttons" plug-in that uses HTML5.

    2 votes

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    0 comments  ·  Rosters  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    We upgraded to the new download plug-in and still have the same three functions: copy, csv and print.

  4. Better links to committee pages

    One thing that irks me is if I'm not logged into the website and try to find a committee page, it's impossible. You would think each committee would be listed under the branch, but that's not the case. If you click on the branch, you get their page/latest news, but no list of committees! If visitors to the site can't easily find the different committees, how can they really get an idea of what we each do?

    1 vote

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    1 comment  ·  Volunteers  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    We’ve added links to branch pages under the learn section where committee material can be highlighted and in the course overview section we link back to branches and committee pages. Ie if you go to photography courses in course overviews and click the Seattle link it links to Seattle photography committee page.

  5. Change to automatic renewal process GH1692

    The Mountaineers should change the way they handle automatic membership renewal. Currently on the website people are opted into automatic renewal by default when they pay their dues. The checkbox is small and easy to miss, leading to a fair amount of people getting opted into automatic renewal unknowingly. There are concerns that this borders on a privacy violation and may violate some privacy regulations.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    The checkbox for choosing Autorenewal on the checkout page is now much bigger and more obvious to avoid accidentally choosing Autorenewal.

  6. Organize course field trips in My Courses area better for admins/leaders GH1629/1645

    In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways

    1) Only activities within the start and end date range of the course for which they are shown

    2) Show first ten trips with a More link to show the rest.

    3) any other ideas?

    If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are…

    7 votes

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    Completed  ·  Garrett Arnold responded

    You can now toggle your courses in the My Courses area to show or hide the course related activities. Please note that you can also search for courses with the date range above.

  7. Make the "+more" Link More Obvious GH1485

    We want to make the "+more" link on the activity and course detail pages more obvious so users see them and are more apt to use them. It could be a button, larger font or... We are open to suggestions. Please do add any you have to the comments.

    Also, though many Routes & Places don't yet have lengthy descriptions, we may want to add a "+more" link or button to them too.

    Example: https://www.mountaineers.org/explore/routes-places/the-tooth-south-face

    4 votes

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    Completed  ·  0 comments  ·  Members  ·  Admin →
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  8. Roster Management - Canceling after registration closes GH1782

    Currently if registration for an activity is closed and the leader cancels someone from the roster, the next person from the waitlist is automatically added to the roster. To avoid this the total capacity of the trip has to be reduced before canceling someone. This is annoying as a leader and confusing for the participants if done wrong. Once registration is closed, the roster should be fixed unless manually edited.

    0 votes

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    1 comment  ·  Rosters  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    Roster management is now manual after registration has closed. We will be sending out a notification in leader lines but please pass along to your fellow leaders.

  9. Add info to the "Course Requirements" tab GH1484

    On the "Course Requirements" tab:

    1. Stack the dates if there are Start and End Dates.

    2. Add 1-2 columns that show the participant availability and status.
      - Availability is either "29 available" or "8 waitlisted."
      - Status is Opens mm/dd/yy, Closes mm/dd/yy, or Closed.
      - If we have room for two columns great if not, one column titled "Availability/Status" with the info stacked should be okay.

    3. Add a column with the leader's name that is a link to their My Profile modal dialog.

    3 votes

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    Completed  ·  Garrett Arnold responded

    More information is now listed in the course requirements tab for all lecture and field trip listings.

  10. Giving Gift Memberships SD127/SD591/SD592/SD593

    Set up a system that allows me to give a friend or family members a Mountaineers gift membership. I'd like to be able to specify whether to send the membership activation "packet" by mail or email, to send it to em or the recipient and when to send it.

    4 votes

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    0 comments  ·  Members  ·  Admin →
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  11. Add Save button at the top of registration windows GH1482

    This will be super helpful for mobile users trying to manage their rosters. Right now after adding some to the roster it is very hard to scroll down and Save them. This should be done for the Add Person to Courses, Activities and Event registration windows.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    We added a “Save” button at the top of every “Add person to roster” and “Edit” popup so that it is quicker and easier to save a record when on the top few field must be completed for the add or edit being done.

  12. Install Step-Up Engagemant App SD416

    StepUp is Percolator Consulting's engagement app for Salesforce, our CRM (Customer Relationship Management database).

    It adds functionality to our Salesforce to create the ability to measure the engagement levels of our guests, members, and volunteers. This Percolator-designed Salesforce App allows you to assign an engagement score related to actions taken with our organization, and then roll all of those scores up into one master "engagement score". We can use this to identify potential donors, volunteers, and to single out guests who might be the most interested in converting to a member.

    1 vote

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    1 comment  ·  Members  ·  Admin →
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  13. Add Ability to Grant Badges to Instructors from Course Activities SD657

    Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.

    7 votes

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  14. Make names on roster open their profile so you can view all badges, activities and course history GH1490

    When I click on participants names in the roster it only shows their
    basic profile data. When I click on names in the roster I'm doing it to
    see their recent activities and how much they have done recently. So I
    have to instead copy and past their name into the search button. Its
    time consuming doing this for a whole roster of names. Clicking the
    names in the roster should take you right to the profile screen where
    you can click someone's activities.

    1 vote

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    Completed  ·  0 comments  ·  Volunteers  ·  Admin →
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  15. Add Photo Galleries SD383

    Show a nice-looking, well-themed gallery (e.g. slide show) view of a folder chock full of photos! Galleries will be curated from photos collected by many methods (social media, trips reports, etc.).

    1 vote

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    Completed  ·  0 comments  ·  Infrastructure  ·  Admin →
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  16. Reset faceted searches when date boxes are emptied GH1435

    If both Start Date and End Date boxes in the "Starting..." section of the faceted searches (Find Activities, Find Course and Find Instructor Opportunities) are emptied, reset/resubmit the search.

    It can be removed by clicking the date filter at the top of the search, but we also want the date filter to be removed if the date boxes are emptied.

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  17. Make Autorenewal purchases show in My Purchases area GH1393

    Right now autorenewal purchases don't go through shopping cart so not showing up properly in My Purchases tab of the My Profile page.

    1 vote

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    Completed  ·  0 comments  ·  Members  ·  Admin →
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  18. Properly Group and Sort Replies to Comments GH1392

    We're currently sorting trip reports and blog comments in reverse chronological order. This part is okay. But replies to a trip report or blog comment seem to appear "above" the post to which they apply. Ideally we want to place them "below" the post to which they reply and better differentiate replies from the original post.

    1 vote

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    Completed  ·  Jeff Bowman responded

    Comments and replies are properly grouped and sorted in chronological order now.

  19. Mileage and Elevation Gain modifications GH1474

    Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?

    1 vote

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    0 comments  ·  Volunteers  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    You may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.

  20. Bookstore Hours

    I love the bookstore, but wish it was open on Saturdays so that those of us with day jobs could use it more often!

    1 vote

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    0 comments  ·  Books  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    Most of our members are out playing on the weekends and we are not in a great retail location so Saturdays historically has not been a good fit. Please do review our extended hours on the bookstore page, mountaineers.org/bookstore. Thanks!

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