General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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140 results found
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Automate updating profile URL when a member changes their name GH2910
Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.
4 votesLow Priority ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
There's not much need for this, because folks rarely change their name or need this. We can do these as needed and on request. If you need this, please send us an email at info@mountaineers.org. We'll do this by adding a new profile and merging it with your existing profile. You'll retain all your history, get the new name and URL, but will have to change your password.
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Update Gift Memberships Pricing Portlets GH2926
Update portlet text for Gift Memberships to show new price. Right now on the gift membership page and on the next page it shows the original price for memberships, not the discounted gift price, and it should probably show the regular price crossed out with the gift price in red. So for the holidays (December) it will be 25% off, and for any time earlier it will be 15% off.
1 vote -
Exception for seniors.
Exception for seniors.
Reference: BAKER’S DOZEN Offered by the Bellingham Branch, asks that you climb no more than 5 peaks per year to achieve this, but since I will be just short of 65 next year when I attempt it, I was wondering if an exception might be made for seniors, since we may not live long enough for multi-year attempts.1 voteHi Charlee, Where do you see the info re: 5 peaks a year? If so we should update it because that doesn’t sound quite right and should be modified. This is where I normally find information about the peak pin requirements. Here is the link directly to Bellingham branch bakers dozen https://www.mountaineers.org/membership/badges/award-badges/bellingham-branch/bellingham-branch-bakers-dozen
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Only Count Trip, Clinic/Seminar Activities for Guest activity limit GH2769
We'd like new guest members to be able to sign up for courses that have two activities associated with them and be able to join for two regular hikes and right now the course related activities count towards your "guest count"
5 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2021.
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3 votes
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Add filters to the My Activities page GH2799
Filters to add include Activity Type, Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.
9 votes -
Add a Calendar View of the My Activities Page SD411
As a logged in member or guest, allow me choose a calendar view/display of the My Activities page where I can see all of my activities on a calendar and subscribe to an iCal feed of my activities and events so that I can better manage my schedule.
NOTES:
Ideally we'd continue to have one My Activities page and add "buttons" to toggle between the "List" and "Calendar" views, even though they may be two different pages/links.16 votes -
Add Pronoun Field to Profiles - Part 1 GH3031
We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.
Part 1 - Add pronoun field to profile edit form and profile display.
Part 2 - Add pronoun field to roster displays and downloads.
12 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Pat 1 was completed in Dec 2019.
See http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41632774-add-pronoun-field-to-rosters-part-2-gh2887 for Part 2. Vote for or subscribe to the “Part 2” idea to receive status updates.
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Functionality for youth in family memberships who age out GH2747/2773
When a youth who is a Mountaineers member turns 18, they should receive a "happy birthday" email (with the primary account holder copied) saying:
"Happy birthday! We're so grateful that you and your family have given The Mountaineers a chance to play a role in your formative years. We hope you feel like you're part of the family. We know that your late teens and early 20's are busy years. We hope you can still stay involved, but even if life takes you on new adventures, we want you to know that we still consider you part of our family,…1 voteJun 2018
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Add Financial Assistance Link on Course/Activity Layout GH2749
Should say "Apply for Financial Assistance"
We'd also like to move the Cancellation and Refund link below Availability so we have text that breaks up the two links.https://www.mountaineers.org/membership/financial-assistance
1 vote -
Create "Trip Reporter" Badge ~WebsiteContent
What if we created a “Trip Reporter” badge (or some such name) to award to folks who leave 5+ trip reports a year? This would encourage more people to leave trip reports, and help with our goals to gamify membership engagement.
Here's a good trip reporter example: https://www.mountaineers.org/members/dave-morgan/trip-reports
1 vote -
Deceased member information ~Salesforce
What needs to happen to membership accounts when a member passing- including but not limited to unsubscribe from emails, change contact for communication on membership etc.
Website:
○ If part of a family membership, adjust as needed for the survivor(s)
○ Set membership expiration to the date when marked as deceased
○ Unsubscribe from all email newsletters
○ Unsubscribe from magazine mailing if not part of a family membership
○ Remove from all committeesSalesforce:
○ Set Email Opt Out to True0 votesCompleted Mar 2019
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Make it possible to add merchandise when renewing or buying a membership or gift membership GH2754
It'd be neat to be able to buy a mountaineers hat or pint glass when joining and/or buying a gift membership for someone.
You might also like section should show up on Join the Mountaineers page in addition to showing on the shopping cart.
Similar set up for gift memberships
3 votes -
Gallery View: Slide Show and Grid View SD631
Add slide show and grid view to galleryview for folders (not Book and Merchnadise details pages):
Slide Show: Add a slide show selector to galleryview with full screen, timer and left/right arrow controls.If there are videos (or any non-image content) in the folder, skip them.
Grid View: Add a grid selector and display a grid of thumbnails in galeryview. Open the image in a popup overlaying the grid/page when clicked. Close the popup via an "X" in the upper right of the image popup (and maybe left/right arrows on the popup?).
Image Download Note: Though it's worth noting that currently…
0 votes -
Connect Senior Household Memberships
Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.
2 votesWe have a number of critical items currently on our high priority list, and while this would certainly be a benefit for our senior members, this project does not yet have enough votes to warrant higher prioritization, and, because it’s an improvement to existing functionality, we must prioritize it below things which need to be fixed or built for the first time.
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My Gallery
Add a My Gallery section to My Profile that where I can upload photos and where photos I've uploaded to the the website in other areas like Trip Reports are displayed.
Ideally all photos I've added would be displayed by default, but I would be able to choose to hide certain ones from My Gallery even though they would still be displayed elsewhere on the website.
1 vote -
Have a couple of pages in the magazine to post gear for sale - would be a great service to both seller and buyer
Have a couple of pages in the magazine to post gear for sale - would be a great service for both seller and buyer.
2 votesHi Sharon,
Right now our magazine only comes out quarterly which means if you want something to show up for Spring magazine (mar/april/may). you have to have your gear contribution in by January 1. This is a long time to plan out selling something. After talking with additional folks interested in selling gear we’ve determined that gear sellers need to be able to have a more timely place to advertise gear. There is also no way to indicate that gear has been sold.We encourage folks to use Mountaineers Marketplace "https://www.facebook.com/groups/377304859047281/
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Leader Permission Links
Posting on behalf of a Mountaineer Leader.
The location of the "Request Leader's Permission" link is very confusing because it looks as if permission is required to be a leader of the trip rather than a participant.
What's more confusing is that the screenshot is from this trip to Lila Lakehttps://www.mountaineers.org/explore/activities/backpack-lila-lake-1, which is not set up to have any any assistant leaders, so one wonders why "leader prerequisites" are shown at all. I thought I might be seeing a different screen because I am a backpack leader, but the screen looks the same when viewed in incognito mode…
2 votesThanks for bringing this to our attention. Our member services team has not received additional feedback from our members that this is an issue. If in the future we receive feedback about this we can re-open this idea.
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Add a My Blog Posts Page GH2829
Add a "My Blog Posts" page to the My Profile area so that members can find their own blog posts and blog posts by their favorite member bloggers more easily.
2 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Add a My Trip Reports Page GH2419 & 2631
Add a "My Trip Reports" page to the My Profile area so that members can find their own trip reports and trip reports by others easier.
1 voteCompleted Dec 2017
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